I visited this place in March, I had booked this hotel through my agent. I was a little worried initially about the hotel as I had heard a lot of stuff about hotels being clumsy and indecent but it was really a pleasant surprise to see this one. This is the best place to stay in Munnar if you are looking for safe, cozy and beautiful location. The prices are reasonable and the service is excellent. We got the best room in the hotel just above the porch which had two french windows and a heavenly view outside. The service and hospitality are excellent. The staff is very well mannered and quick to help. The place is little away from Munnar city center but is at walkable distance from there. It has great views on all sides. I would rate it 4.5 on overall performance. Cost 4, Food 5, service and hospitality 4.5, cleanliness and maintenance 4.5/5.
The room given to us was a cozy little den. It had a balcony opening to a great valley view. The bathroom and washroom were very well maintained.
I would like to give a special mention to the restaurant. The food they serve is too good. they offer a huge variety for breakfast as well. Their specialty is masala omelet. The chef is really good at it.